JOB DUTIES

Description

Under the supervision of the Valet Parking Supervisor, valet park vehicles for Santa Barbara UCLA Medical Center patients, visitors and faculty and stack park staff vehicles.

Maintain excellent customer service standards as outlined by department policies and procedures. Issue ticket receipts after inspecting and documenting any prior vehicle damage.

Retrieve vehicles in a timely manner. Collect and secure cash and issue receipts. Write down the license plate, make of car & exact location of where car is parked on valet ticket.

Park vehicle in underground lot across the street. Tag keys and store in key box. Available Shifts : 7 : 00am 3 : 00pm or 11 : 00am 7 : 00pm on variable days which may include weekends and holidays Salary Range : $20.46 $24.43 / Hourly

JOB QUALIFICATIONS

Qualifications

• Possess and maintain current and valid California Driver’s license
• Ability to clearly and concisely express ideas using appropriate vocabulary and spelling.
• Ability to complete continual training classes as required. (Training provided)
• Ability to establish and maintain cooperative working relationships with Santa Barbara UCLA Clinic Employees, Physicians, Visitors, Patients, Management, Security Management, Local Law Enforcement and surrounding community.
• Ability to complete Daily Valet Logs and ensure the logs are accurate, legible and turned in on a daily bases.
• Ensure all miscellaneous paperwork is accurate, legible, grammatically correct and turned in within established time lines.
• Ensure issued uniform is neat, clean and serviceable. and all mandatory equipment is worn / carried at all times.
• All apparel is worn following established guidelines and appearance is well groomed : hair, personal hygiene, facial hair, and cosmetics all adhere to established guidelines.
• Adheres to unscheduled absences standard for meetings and training. as well as to unscheduled absences standard for assigned work ·
• Adheres to punctuality standard for assigned work. and to punctuality standard for meetings and training.
• Adheres to unexcused (no call / no show) absence standard.
• Demonstrate ability to make sound decisions in the absence of detailed instructions or supervision.
• Maintains excellent customer service.
• Issues tickets inspect vehicles and documents damage before parking them.
• Parking and retrieving vehicles in a timely manner.
• Collects and secures cash issued receipts.
• Mark down the exact location of where the vehicle is parked on ticket.
• Drive vehicles at an appropriate speed.
• Writes down license plate and make of vehicle on tickets.
• Drive vehicles safely at all times.
• Appropriate language used on two way radios.
• Secure cash drawer consistently.
• Demonstrate the values of the organization : respect, honesty, integrity, compassion, fairness, innovation and stewardship of our resources
• Demonstrate commitment to serving the customer
• Create a welcoming environment for the patients, family and other interdisciplinary team customers.
• Adhere to current organizational Performance Improvement priorities.
• Participate in quality studies through data collection.
• Make recommendations and take actions to improve structure, system or outcomes.
• Comply with Title 22, JCAHO, other regulatory agencies, and institutional and operating systems.
• Adhere to all Santa Barbara Clinic Policies and Procedures as they apply to the area.
• Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as they are described in the annual education module.
• Protect patient / customer confidentiality.

Last updated : 2024-05-03